Sales & Business Conditions

All prices quoted online, catalogues, brochures, social media, advertisements and any other marketing material, as well as on individual price tags are subject to adjustment without prior notice. Landosol (Pty) Ltd shall take reasonable efforts to accurately indicate prices. However, should any product(s), plant(s), fish, bird(s), poultry, or any other animal be erroneously offered at incorrect prices, Landosol (Pty) Ltd will not be obliged to sell products at such incorrect prices and shall only be liable to refund monies already paid, should you not wish to proceed with the purchase at the correct price.

V.A.T.

All prices given online are inclusive of  V.A.T. (itemised at check-out).

TERMS OF PAYMENT

All orders placed online MUST be paid in full prior to shipping or collection.

  • PayFast: Landosol (Pty) Ltd. accepts VISA and MASTER CARD credit card, and INSTANT EFT  payments via PayFast.
  • EFT PAYMENTS: Direct Bank Transfers can also be made. Please use the Order Number as reference. A proof of payment must be emailed to info@landosol.co.za.

EXECUTING OF ORDERS

All goods and seeds will only be shipped after confirmation of full payment and will be shipped either via SAPO Parcel Service or any other available courier service.

Orders placed for collection at the farm (E.G. plants, fish, birds or animals ); MUST be collected within 7 days, unless an extension is specifically requested and a written undertaking to collect received with a specified collection date. Landosol (Pty) Ltd. reserves the right to automatically cancel any orders not otherwise collected. Refund of monies on a cancellation will be made within 48 hours of cancellation, minus a handling fee based on 20% of the value of the goods, plants, fish, birds or animals not collected. All items on a canceled order will be returned to inventory to be sold again. 

Any delivery that may be agreed to be undertaken by us are limited to a reasonable distance from the farm in Port Edward, KZN. The client will be responsible for off-loading or the cost for the use of a crane to off load large items, plants or trees. No credit will be passed on the use of a crane to off load large items, plants or trees. 

Plants, fish, birds and animals can not be delivered by courier service, unless the courier service agree to undertake such a delivery, or is a transport contractor specialising in the transport of plants, fish, birds or animals. Should a courier or transport contractor be used to deliver any plants, fish, birds or animals, the client will be responsible for the well-being of the plants, fish, birds or animals after leaving the care of the farm.  Landosol (Pty) Ltd. reserves the right to automatically cancel any order(s); And withheld handing over any fish, birds or animals to any courier or any other transport contractor, IF Landosol (Pty) Ltd. have any reason to be concerned for the well-being of the fish, birds or animals after leaving the care of the farm.

AVAILABILITY OF STOCK

Orders are accepted subject to the availability of stock at time of execution of the order.  No product, plant, fish, bird or animal that is either sold out, discontinued or no longer available for sale will be substituted on an order or withheld for delivery later on, unless specifically requested and a written confirmation received.

CLAIMS

Returned incorrect or damaged goods will only be accepted if delivery of goods are checked on the delivery date and the incorrect or damaged goods properly noted on the invoice. By writing “not checked” on the invoice, you will not be exempt from liability for the goods delivered. If the aforementioned is not adhered to, no responsibility whatsoever will be taken by Landosol (Pty) Ltd. All purchase resulting from buying from Landosol (Pty) Ltd., will be restricted to the maximum value of the purchase price. Landosol (Pty) Ltd. will under no circumstances be liable for any refunding other than the purchase price of the goods ordered.  A handling fee of 20% of the value of the goods may be charged on returned goods after consultation.  Any sales of plants, fish, birds and animals are final. Delivery and transport of plants, fish, birds and animals are done at clients own risk and Landosol (Pty) Ltd. will under no circumstances be liable to replaced or give credit for any plant, fish, bird or animal that is damaged, hurt or died for whatever reason after departure from the farm.

DISCLAIMER

Information given with regard to plants, fish, birds and animals are only directive, seeing that growth and well-being may vary because of location, food, temperature, soil, water hardness, care received, etcetera. Plants, fish, birds and animals must be provided with food, water and housed in a stress free environment, according to there specific needs, to ensure a continues healthy condition and maximum growth. Some plants may be poisonous or cause an allergic reaction, when handled. Frost hardiness of plants is also influenced by geography, temperature, soil composition and the handling of the plant. Any chemicals and medicine information given regarding control of disease and pests on plants, fish, birds and animals is a guide only.  All recommendations are made to the best of our knowledge, based on our own experience, manufactures and suppliers guide lines. We cannot accept any responsibility for the correctness of this information. Please pay attention to labels, and test chemicals or new treatments first before applying large scale. Everything possible is done to ensure that plants, fish, birds and animals receive the best treatment before leaving the farm and that Government regulations regarding control of invasive species, disease and pests are strictly adhered to. Client is responsible to obtain any necessary permission and permit(s) if required for a restricted species in a specific region. Landosol (Pty) Ltd. does not accept any liability for loss, experienced by a third party due to the incorrect handling of any plant, fish, bird, animal, or harmful materials used on plants after its departure from the nursery.  Part of plants used, for example the trailing of Margaret Roberts’ recipes, are done at own risk. No guarantee, written or otherwise as to names, vigour or fertility of any plants, fish, birds and animals will be given. Plants, fish, birds and animals will only be dispatched from the farm in a healthy,  growing, disease and pests free condition and will not be replaced due to damage or death caused by unforeseen circumstances. All bare-rooted plants carry no warranty for replacement or credit and are taken at own risk. Plants, fish, birds and animals must be inspected and selected in person by the client (or a representative) at the farm. When an order is placed for collection, postal shipment, courier, delivery undertaken by us or any other shipping methods, everything possible is done to ensure that the order execution, and if applicable, delivery of the order takes place without delay.  Orders are however subject to cancellation or delay caused by governmental regulations, laws and orders, droughts, inclement weather, labour disputes, floods, fire, or frost, war or embargoes or any other cause reasonably beyond the control of Landosol (Pty) Ltd.

Only under the above mentioned conditions, will goods, plants, fish, birds and animals be sold, and no representative of Landosol (Pty) Ltd, other than the Director of Landosol (Pty) Ltd, is entitled to change these conditions.

 

THE PLACEMENT OF AN ORDER AUTOMATICALLY CONFIRMS ACCEPTANCE OF THE CONDITIONS OF SALE.

LANDOSOL (PTY) LTD. RESERVE THE RIGHT TO CHANGE THESE TERMS AT ANY TIME, WITHOUT PRIOR NOTICE.