WHOLESALE BUSINESS CONDITION
HOW WE USE AND PROTECT YOUR DATA
In accordance to the POPI Act (Protection of Personal Information)
The Protection of Personal Information Act has been in effect since 1 July 2021. This law exists to protect your personal data. Landosol (Pty) Ltd. will ensure that your personal information is kept private & safe, in accordance with the Protection of Personal Information Act. We will never share your information with any third party. Your personal data will only be used to manage your account, direct advertising to you, arrange shipping and delivery, and for any other legal purposes. Information on completed orders will be retained for a period of 2 years.
INCORRECT PRICES
All prices listed on Item(s) (“Items” meaning any legal product(s) sold by Landosol (Pty) Ltd), including but not limited to all Plants, seeds, bulbs, trees, animals, chemicals, organic products, décor, ornaments, furniture, equipment, tools, apparel etc.) (herein collectively referred to as “Items”) and including but not limited to those listed online, catalogues, brochures, social media, advertisements and any other virtual or physical marketing material, as well as on individual price tags, are subject to adjustment without prior notice. Landosol (Pty) Ltd shall take reasonable efforts to accurately indicate prices. However, should any Item(s) erroneously offered at incorrect prices, Landosol (Pty) Ltd will not be obliged to sell such Item(s) at such incorrect price(s) and shall only be liable to refund monies already paid, should you not wish to proceed with the purchase at the correct price.
V.A.T.
All prices given are exclusive of V.A.T. and will be itemised on the final invoice.
TERMS OF PAYMENT
¨ COD ONLY (complete pages 1, 2 & 3)
All COD orders, MUST be paid in full prior to shipping or collection.
- DIRECT BANK TRANSFER PAYMENTS: EFT payments can also be made directly to our bank account. Landosol (Pty) Ltd, Account Nr: 1090522312 – Shelly Beach (198765). Please use the Invoice Number as reference. Proof of payment must be emailed to accounts@landosol.co.za
- Credit or Debit cards payment upon collection at a Landosol (Pty) Ltd location.
- The following online payment options are also available via the PayFast and iKhokha gateway options:
CREDIT CARD, DEBIT CARD, INSTANT EFT, MASTERPASS, ZAPPER, MORE TIME, CAPITEC PAY or SCODE.
¨ CREDIT LINE (complete pages 1to 6)
A credit line account is subject to prior approval.
EXECUTING OF ORDERS
Orders placed for collection; MUST be collected within 7 days from the notification date, that the order is ready for collection, unless an extension is specifically requested and a written undertaking to collect received with a specified collection date. Landosol (Pty) Ltd. reserves the right to automatically cancel any orders not otherwise collected. Refund on a cancellation will be made within 48 hours of cancellation, minus an admin handling fee based on 20% of the total value of the order not collected. All Item(s) on a cancelled order will be returned to inventory to be sold again.
The client will be responsible for off-loading or the cost for the use of a crane to off load large items, (e.g., statues, plants or trees etc.). No credit will be passed on the use of a crane to off load large items.
AVAILABILITY OF STOCK
No Item(s) that is listed on our wholesale availability list, website or sold in store, will be sold on backorder, unless specific agreed in writing between the parties. Any orders that cannot be fulfilled by us within thirty days (30) days, will automatically be cancelled and monies already paid, refunded in full. No Item(s) that is either delayed by a supplier(s), sold out, discontinued, or no longer available for sale for whatever reason, will be substituted on an order or withheld for delivery later on, unless specifically requested and a written confirmation is received.
DELIVERY FEE AND CONDITIONS
- Free delivery for orders over R5000; IF the delivery address is less than 200km radius from the Farm/ Nursery in Port Edward (KZN). A R500 flat rate delivery fee will be applicable to orders LESS THAN R5000.
- If the delivery address is more than the 200km radius from the Farm/ Nursery in Port Edward (KZN); and within KZN then a 12% delivery fee will be applicable to the total order amount, with a minimum fee of R1000.
- All other areas, a 20% delivery fee will be applicable to the total order amount, with a minimum fee of R2 000.
Delivery Conditions:
- All deliveries, are subject to acceptance and confirmation through a phone call/ WhatsApp to 072 785 4303/ or 076 343 6105, or e-mail to sales@landosol.co.za.
- Payment for delivery cost will be invoiced separately. Delivery cost to destination less than 50km from the Farm/ Nursery in Port Edward, may be paid in cash or by credit/debit card upon delivery of the order. Delivery fees for all other destinations has to be paid in full prior to delivery.
- Where we accept your delivery request. Landosol Plant Farm will deliver the goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment.
- We will notify you if we are unable to deliver the goods during the delivery period.
- Landosol Plant Farm obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for the delivery of the order.
- We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of goods.
CLAIMS
The sales of any Item(s) are final.
Incorrect or damaged Item(s) delivered by us, will only be accepted for return and replacement, refund or give credit, if the Item(s) is checked on the delivery date and the incorrect or damaged Item(s) properly noted on the delivery note. If no notification of incorrect or damaged Item(s) is given on the delivery note, or by writing “not checked” on the delivery note, the client will not be exempt from liability for the Item(s) delivered. If the aforementioned is not adhered to, Landosol (Pty) Ltd will assume that the Item(s) were delivered accurately and in a good condition and no responsibility whatsoever will be taken by Landosol (Pty) Ltd. All refunds from Landosol (Pty) Ltd., will be restricted to the maximum value of the purchase price of the returned Item(s). Landosol (Pty) Ltd. will under no circumstances be liable for any other refunding other than the purchase price of the Incorrect or damaged Item(s) that is returned. Collection and transport of Item(s) by any third party (including a courier service) are done at client's own risk and Landosol (Pty) Ltd. will under no circumstances be liable to replaced, refund or give credit for any Item(s) that is damaged or died for whatever reason after departure from the farm/nursery.
OTHER DISCLAIMERS
- Landosol (Pty) Ltd will only ship to a destinations within South Africa.
- All orders will only be processed after receiving of funds and shipped within thirty (30) days thereafter.
- Item(s) ordered and sent might be slightly different from images listed online or any other promotional materials, flyers or availability list. All pictures of Item(s) shown is just an example of what’s in stock.
- Some Item(s) may be poisonous or cause an allergic reaction, when handled. The onus is on the client to familiarise themselves with these items(s), their needs and precautions to be taken.
- Any fertilizer or plant food, organic or otherwise, or any other chemicals and medicine information given regarding plant feeding, or control of weeds, scrubs and trees, or any disease and pests on plants; and animals is a guide only. All recommendations are made to the best of our knowledge, based on either our own experience, or manufactures and suppliers' guidelines. We cannot accept any responsibility for the correctness of this information. Please pay attention to labels, and test chemicals or new treatments first before applying large scale.
- When an order is placed for collection, postal shipment, courier, delivery undertaken by us or any other shipping methods, everything possible is done to ensure that the order execution, and if applicable, delivery of the order takes place without delay. Orders are however subject to cancellation or delay caused by governmental regulations, laws and orders, droughts, inclement weather, labour disputes, riots, protest, floods, fire, or frost, war or embargoes or any other cause reasonably beyond the control of Landosol (Pty) Ltd.
- No guarantee, written or otherwise as to correct names, vigour or fertility of any Item(s) will be given.
- Plant orders: -
- plants will only be dispatched in a healthy, growing, disease and pests’ free condition and will not be replaced due to damage or death caused by unforeseen circumstances after delivery. When an order for any plant(s) is placed for collection: - plants, must be inspected and selected where applicable, in person, by you or your representative, before leaving our care. All bare-rooted plant(s); and any plant(s) with leave variegation, carry no warranty for refund, replacement, or credit, and are taken at own risk.
- On shipping orders, everything possible is done to ensure that plants, receive the best treatment before leaving our care; and that Government regulations regarding control of invasive species, disease and pests are strictly adhered to. You are responsible to obtain any necessary permission and permit(s) if required for your province or on a restricted species.
- Any information given with regard to plant care, are only directive, seeing that growth and well-being of plants may vary because of location, feed requirement, temperature, soil composition, water requirements and hardness, light requirements and the handling of the plant(s) etcetera. Landosol (Pty) Ltd. does not accept any liability for loss, experienced due to any of the above factors; or by using harmful materials on plants after delivery.
Only under the above-mentioned conditions, will products be sold, and no representative of Landosol (Pty) Ltd, other than a
Director of Landosol (Pty) Ltd, is entitled to change these conditions.
Please click on the link below to register as wholesale client: Wholesale Registration and Information Form
Email your completed registration form to accounts@landosol.co.za.
